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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crystal Thomas

March 18, 2026

5  out of  5
rating by Crystal Thomas
"Yolanda was outstanding with handling everything today. She was friendly, offered excellent service, and took care of us very quickly."
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Maria Jefferson

March 18, 2026

5  out of  5
rating by Maria Jefferson
"Jamesetta Porter! Best insurance agent ever! Staff super helpful. They always take their time and never rush the process. Great team!"
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Marj Dodson

March 17, 2026

5  out of  5
rating by Marj Dodson
"Emma helped me out !!! She is awesome!!!!"
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steve roseboom

March 3, 2026

5  out of  5
rating by steve roseboom
"They are a first class team and very friendly !"
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Angela Darsham

February 27, 2026

5  out of  5
rating by Angela Darsham
"Changed agents to get Jamesetta! Excellent customer service and took the time to review policies and explain details. Highly professional and very personable. Feel I am in very good hands now. Office staff is very polite and knowledgeable. Can't say enough good things about their office. High on recommendation list!"
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Angie Grishaw

February 19, 2026

5  out of  5
rating by Angie Grishaw
"The staff is friendly and helpful. They go above and beyond for their customers."
We responded:
"Angie, Thanks for the kind words and a 5-star review! We are so happy that you had a positive experience with our office. We look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future. Jamesetta Porter State Farm Agency"
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Stephanie Williams

February 19, 2026

5  out of  5
rating by Stephanie Williams
"Jamesetta has been my agent for a few years and I recently had to make some policy changes. I called her office 15 minutes before closing and she was on another call, but she immediately called me back. She answered all my questions and she was very knowledgeable. We spoke for 30 minutes after hours and she went over everything with me and never once did I feel rushed. She also got me an even better quote than the one I had received. Thank you so much for the help! Great agent."
We responded:
"Greetings Stephanie! Thank you for the great 5-star review! It is truly touching to know we exceeded your expectations during a recent interaction with my office. I am grateful for the opportunity to assist, even if that means taking some extra time after hours. Thank you again for sharing! Sincerely, Jamesetta Porter"
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Stephanie Ross

January 30, 2026

5  out of  5
rating by Stephanie Ross
"J has been in the business of taking care of people and their insurance needs as long as I’ve known her. She is one of the kindest, hardest working women I’ve ever met out worked with. Thanks, J, for always taking care of my family and me!!!"
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Antaya Taylor

January 30, 2026

5  out of  5
rating by Antaya Taylor
"Yolanda did an amazing job. Very helpful and informative."
We responded:
"Antaya, thank you for recognizing Yolanda's hard work during a recent interaction. We appreciate your 5-star review. Jamesetta Porter State Farm Agency"
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Michael Miller

January 30, 2026

5  out of  5
rating by Michael Miller
"They are the best people in the world. Go out of there way to always help me. The best of the best"
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KEN Meents

January 22, 2026

5  out of  5
rating by KEN Meents
"Emma was profesional and she is kind she helped me get the coverage that i need i will mention to people that are looking for insurance auto renters and libelity umbrella"
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Linda Hiller

January 13, 2026

5  out of  5
rating by Linda Hiller
"I came in to get my Drive Safe and Save, Nilija helped me and she was helpful, very pleasant and her smile is beautiful. Stop by the office for a great laugh, those ladies are amazing."
We responded:
"Thank you so much for the 5-stars, Linda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  Jamesetta Porter State Farm Agency "
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Sue

January 7, 2026

5  out of  5
rating by Sue
"I came into the office today to get help with my drive safe and safe and she did a fabulous job helping me because I could not figure it out on my own!"
We responded:
"Hi Sue, Thank you for the awesome feedback. We look forward to the savings you will earn using our Drive Safe and Save Program. Let us know if we can assist you with any other needs. Thanks again, Jamesetta Porter State Farm Agency"
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Gloria Taylor

December 23, 2025

5  out of  5
rating by Gloria Taylor
"Nilija was awesome today, the apps were difficult and she simplified the task."
We responded:
" Thank you for the fantastic review, Gloria! We are always here to help with your insurance needs here in East Peoria. Jamesetta Porter State Farm Agency. "
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eric hightower

December 23, 2025

5  out of  5
rating by eric hightower
"i've been a State Farm customer for quite some time, lately Nilija has been very helpful and professional."
We responded:
"Hey Eric, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon! Jamesetta Porter State Farm Agency"
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Della Lavender

December 23, 2025

5  out of  5
rating by Della Lavender
"I always call into State Farm to make my monthly payment , and I usually get a very efficient young lady named Nilija. She is very kind and knowledgeable with any concerns or questions I have. We have been State Farm clients for lots of years, and we have been very pleased with their service."
We responded:
"Hello Della, we are grateful for the recognition and appreciate the time you took to leave your review, Nilija is definitely and asset to our team. We have definitely had a long history together and I have enjoyed taking care of you and your families insurance needs over the years; your loyalty does not go unnoticed. We will continue to aim high when it comes to offering excellent service. Jamesetta Porter State Farm Agency"
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Mark Wilkinson

December 18, 2025

5  out of  5
rating by Mark Wilkinson
"Grateful for the excellent support we get from this team. Appreciate being able to text during work hours and and get anything resolved quickly."
We responded:
"Mark, we're delighted to hear about your experience! We look forward to providing you with more great service in the near future. Chat with us anytime. Thanks again for taking a moment to share your feedback. Jamesetta Porter State Farm Agency!"
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Brenda Jackson

December 10, 2025

5  out of  5
rating by Brenda Jackson
"All the ladies are very professional and knowledgeable about the insurance buisness. I have been with State Farm for 30 plus years and have never had an agent explain and go over my policies with me in dept like Jamesetta Potter Humes. If she is busy the other ladies always step in with answers to my questions. Thank you Jamesetta, Nilija, and Yolanda you ladies are a great team and the best❤️😊"
We responded:
"Aww. Thank you for your kind words and your 5-star review! My team and I are happy to be your good neighbor. Send all your friends we would love to take good care of them too. We appreciate you and are grateful that you chose Jamesetta Porter State Farm Agency!"
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Mike and Jess

December 5, 2025

5  out of  5
rating by Mike and Jess
"I was introduced to Jamesetta Porter I believe 23 years ago. And I tell you what if you’re looking for somebody that has your best interest and will always look out for you and try to save you as much as she possibly can then THIS is who you want hands-down! I moved away from Peoria 17 years ago and I’m currently in the St. Louis area and you would not ever think there are that many miles or hours between us. You can literally call her or her staff which is absolutely amazing and they will take care of you like no other. I can’t stress enough, give her and her staff the opportunity to see what they can do for you and I guarantee it you will be impressed! Just the atmosphere and the way they treat you like family will have you so happy you made that call !!!"
We responded:
"Michael, Shhhhh! You are telling my age! You are so very kind, thank you for your 5-star review and valuable feedback! I so appreciate your loyalty, stories over the years and referrals too. Thanks again, checks in the mail. Just kidding. ;-) Jamesetta Porter State Farm Agency"
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Cindy S

December 5, 2025

5  out of  5
rating by Cindy S
"Emma was so helpful and explained everything to me regarding my auto quote. Can’t wait to start!"
We responded:
"Thank you for your 5-star review Cindy! I'm excited to save you money, let's get started! Jamesetta Porter State Farm Agency"
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Marshall Reeves

December 3, 2025

5  out of  5
rating by Marshall Reeves
"Emma is outstanding, very professional and knowledgeable. She answered all my questions. She is very courteous and a great example of superior customer service. She deserves a promotion."
We responded:
"We’re honored by your positive feedback, and we look forward to building a relationship with you soon! Emma is working very hard in her new position and learning a lot about State Farm and the value we provide! Thank you for your 5-star review. Jamesetta Porter State Farm Agency"
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Adrian Jackson

December 3, 2025

5  out of  5
rating by Adrian Jackson
"My first time going through State Farm and they have Great customer service and good insurance highly recommended"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to assist with any insurance questions or future needs. Jamesetta Porter State Farm Agency"
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Emma Ree

November 21, 2025

5  out of  5
rating by Emma Ree
"Jamesetta was very helpful and assisted me with my life insurance for me and my 3 kids. She made sure I understood the best coverage so that my kids will be okay if anything was to happen to me. I feel a big weight off my shoulders! Thanks Jamesetta"
We responded:
"Em, we’re thankful for your feedback! Protecting families is what we do! Thank you for allowing me the opportunity to protect yours. I hope it gives you peace of mind to know State Farm has your back. Thanks again for your 5-star review. Jamesetta Porter State Farm Agency. "
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James Pierce

November 21, 2025

5  out of  5
rating by James Pierce
"Had problem with Drive Safe and corrected immediately ..staff all friendly and cooperative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your 5-star review Jim. Jamesetta Porter State Farm Agency"
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Toby Peplow

October 9, 2025

5  out of  5
rating by Toby Peplow
"Jamesetta cares about people. We’ve been with her for years and I sincerely appreciate how she well she knows her product and strives to help her customers. I highly recommend her."