Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Taylor

Gloria Taylor

December 23, 2025

5  out of  5
rating by Gloria Taylor
"Nilija was awesome today, the apps were difficult and she simplified the task."
Profile photo of eric hightower

eric hightower

December 23, 2025

5  out of  5
rating by eric hightower
"i've been a State Farm customer for quite some time, lately Nilija has been very helpful and professional."
Profile photo of Della Lavender

Della Lavender

December 23, 2025

5  out of  5
rating by Della Lavender
"I always call into State Farm to make my monthly payment , and I usually get a very efficient young lady named Nilija. She is very kind and knowledgeable with any concerns or questions I have. We have been State Farm clients for lots of years, and we have been very pleased with their service."
Profile photo of Mark Wilkinson

Mark Wilkinson

December 18, 2025

5  out of  5
rating by Mark Wilkinson
"Grateful for the excellent support we get from this team. Appreciate being able to text during work hours and and get anything resolved quickly."
Profile photo of Brenda Jackson

Brenda Jackson

December 10, 2025

5  out of  5
rating by Brenda Jackson
"All the ladies are very professional and knowledgeable about the insurance buisness. I have been with State Farm for 30 plus years and have never had an agent explain and go over my policies with me in dept like Jamesetta Potter Humes. If she is busy the other ladies always step in with answers to my questions. Thank you Jamesetta, Nilija, and Yolanda you ladies are a great team and the best❤️😊"
We responded:
"Aww. Thank you for your kind words and your 5-star review! My team and I are happy to be your good neighbor. Send all your friends we would love to take good care of them too. We appreciate you and are grateful that you chose Jamesetta Porter State Farm Agency!"
Profile photo of Mike and Jess

Mike and Jess

December 5, 2025

5  out of  5
rating by Mike and Jess
"I was introduced to Jamesetta Porter I believe 23 years ago. And I tell you what if you’re looking for somebody that has your best interest and will always look out for you and try to save you as much as she possibly can then THIS is who you want hands-down! I moved away from Peoria 17 years ago and I’m currently in the St. Louis area and you would not ever think there are that many miles or hours between us. You can literally call her or her staff which is absolutely amazing and they will take care of you like no other. I can’t stress enough, give her and her staff the opportunity to see what they can do for you and I guarantee it you will be impressed! Just the atmosphere and the way they treat you like family will have you so happy you made that call !!!"
We responded:
"Michael, Shhhhh! You are telling my age! You are so very kind, thank you for your 5-star review and valuable feedback! I so appreciate your loyalty, stories over the years and referrals too. Thanks again, checks in the mail. Just kidding. ;-) Jamesetta Porter State Farm Agency"
Profile photo of Cindy S

Cindy S

December 5, 2025

5  out of  5
rating by Cindy S
"Emma was so helpful and explained everything to me regarding my auto quote. Can’t wait to start!"
We responded:
"Thank you for your 5-star review Cindy! I'm excited to save you money, let's get started! Jamesetta Porter State Farm Agency"
Profile photo of Marshall Reeves

Marshall Reeves

December 3, 2025

5  out of  5
rating by Marshall Reeves
"Emma is outstanding, very professional and knowledgeable. She answered all my questions. She is very courteous and a great example of superior customer service. She deserves a promotion."
We responded:
"We’re honored by your positive feedback, and we look forward to building a relationship with you soon! Emma is working very hard in her new position and learning a lot about State Farm and the value we provide! Thank you for your 5-star review. Jamesetta Porter State Farm Agency"
Profile photo of Adrian Jackson

Adrian Jackson

December 3, 2025

5  out of  5
rating by Adrian Jackson
"My first time going through State Farm and they have Great customer service and good insurance highly recommended"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to assist with any insurance questions or future needs. Jamesetta Porter State Farm Agency"
Profile photo of Emma Ree

Emma Ree

November 21, 2025

5  out of  5
rating by Emma Ree
"Jamesetta was very helpful and assisted me with my life insurance for me and my 3 kids. She made sure I understood the best coverage so that my kids will be okay if anything was to happen to me. I feel a big weight off my shoulders! Thanks Jamesetta"
We responded:
"Em, we’re thankful for your feedback! Protecting families is what we do! Thank you for allowing me the opportunity to protect yours. I hope it gives you peace of mind to know State Farm has your back. Thanks again for your 5-star review. Jamesetta Porter State Farm Agency. "
Profile photo of James Pierce

James Pierce

November 21, 2025

5  out of  5
rating by James Pierce
"Had problem with Drive Safe and corrected immediately ..staff all friendly and cooperative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your 5-star review Jim. Jamesetta Porter State Farm Agency"
Profile photo of Toby Peplow

Toby Peplow

October 9, 2025

5  out of  5
rating by Toby Peplow
"Jamesetta cares about people. We’ve been with her for years and I sincerely appreciate how she well she knows her product and strives to help her customers. I highly recommend her."
Profile photo of Mary Beth Llanos

Mary Beth Llanos

October 8, 2025

5  out of  5
rating by Mary Beth Llanos
"Jamesetta and her team care so much about their clients and the community. They always get back to you quickly, explain things clearly, and are never to busy to ask about your family."
Profile photo of Fantasia Bailey

Fantasia Bailey

October 7, 2025

5  out of  5
rating by Fantasia Bailey
"We switched to Jamesetta as our agent four years ago. We received EXCELLENT service and rates then, which continued on throughout the years. Recently, we hit a deer. Not only did they take care of EVERYTHING for me, but the ladies there walked me through everything because I had never had that happen before. Then, two weeks after getting my car back from those repairs, I was rear-ended, which ended in my car being totaled, but the ladies at Jamesetta’s office took such amazing care of us. They talked me through everything and really helped to make sure everything was taken care of from the day of accident to making sure the replacement car was insured as well. The kindness they extended to me and my family has been so appreciated and I truly do not know how I could have came out of this situation smiling without them. They are so wonderful, friendly, knowledgeable and kind in that office. The way they care for their customers is unmatched. Check them out!"
Profile photo of John Cousins

John Cousins

October 3, 2025

5  out of  5
rating by John Cousins
"Very knowledgeable and has great customer service."
We responded:
"John, thank you for taking the time to share your thoughts, we appreciate the 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jamesetta Porter State Farm Agency"
Profile photo of Whitney & Mason

Whitney & Mason

September 29, 2025

5  out of  5
rating by Whitney & Mason
"Always accommodating, knowledgeable, and amazing staff! Best agent in Illinois!"
We responded:
"Whitney, thank you for your 5-star review and your kind words. I appreciate you allowing me the opportunity to assist you and your family with your insurance needs. Your son has the best mommy ever. Jamesetta Porter State Farm Agency"
Profile photo of Krew Jroc

Krew Jroc

September 29, 2025

5  out of  5
rating by Krew Jroc
"The best insurance agency in the area!"
We responded:
"Jroc, thank you for your 5-star review! I can't believe I have had you insured your whole life! I am also honored to have the privilege to protect your children. I appreciate your loyalty to State Farm and to my agency! Jamesetta Porter/State Farm Agent"
Profile photo of Crystal Criss

Crystal Criss

September 28, 2025

5  out of  5
rating by Crystal Criss
"When I went I to her office, they all greeted me, feeling right at home. I purchased life I purchased life insurance. They are knowledgeable, friendly and she wants you to know that your current and future needs are met. Anyone looking for home, health and auto should drop in and see their team do what goes above and beyond for you. Please stop in and see them, you won’t be disappointed."
We responded:
"Thank you for taking the time to share your thoughts and your 5-star review! Your support means the world to me. Jamesetta Porter / State Farm Agency. "
Profile photo of Kally Vecchio

Kally Vecchio

September 24, 2025

5  out of  5
rating by Kally Vecchio
"Jamesetta is so helpful and kind! Shes a fantastic agent!!"
We responded:
"Kally, we’re thankful for your feedback along with the 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jamesetta Porter State Farm Agency"
Profile photo of Sandra Smith

Sandra Smith

July 29, 2025

5  out of  5
rating by Sandra Smith
"State Farm...I think I picked a great insurance and Jamesetta she's the best so helpful and nice you can't go wrong especially with her help...thank you Jamesetta and the rest of the staff"
We responded:
"Sandra, we appreciate you taking the time to share your recent experience with our office, it has been a pleasure to work with you and your family. We look forward to assisting you with your future needs. If there is anything else we can help you with, don't hesitate to reach out. Jamesetta Porter Agency"
Profile photo of Shauna Schwader

Shauna Schwader

July 2, 2025

5  out of  5
rating by Shauna Schwader
"Jamesetta Porter's team went above and beyond to ensure we were reimbursed for the cost of a locksmith after being locked out of our vehicle out of state! It took a lot of time and research to get all of the needed information and Yolanda did not stop until she was able to get us our money back! Thank you for your dedication to your clients!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Erica Boclair

Erica Boclair

June 19, 2025

5  out of  5
rating by Erica Boclair
"I have been with this insurance company for over 15 years. I must say they are definitely. My neighbor staff has always been understanding and very helpful. I highly recommend this company and Ms.Nilija is the best, She's very helpful just like Mrs.Jamesetta thanks for everything!"
We responded:
"Erica, how many years have we been working together? Too many to count, at least a couple decades for sure. I am grateful for the opportunity to work with you on some of your policies after your relocation and also with your extended family members here. Thank you for your loyalty and your 5-star review! I appreciate you. Jamesetta Porter State Farm Agency"
Profile photo of Eric Huser

Eric Huser

June 5, 2025

5  out of  5
rating by Eric Huser
"Nilija was wonderful. I thought she was the agent she was that good."
We responded:
"Eric we’re thrilled to know you had a positive interaction with our office; your satisfaction is our top priority! Thank you for you 5-star review and sharing your experience, Nilija's is a great asset to the agency. We look forward to continuing to support your insurance needs. Jamesetta Porter State Farm Agency"
Profile photo of Rodney Fields

Rodney Fields

May 29, 2025

5  out of  5
rating by Rodney Fields
"I recently changed Insurance Co for my vehicle and life. I called Jamesetta Porter and got a quote, the quote was less expensive than any other, so I am grateful for that. The office visit was extremely nice and wonderful from the Administrative Assistant Nilija to Yolanda to Jamesetta. Since going there and becoming a client I have been asking family and friends to call and get a quote. The office visit was the best visit I've ever had and will continue to recommend to anyone please give the Jamesetta Porter State Farm office a call. There's a great group of Beautiful people in that office! ❤️"
We responded:
"Rodney, we appreciate your 5-star review! We are delighted to know your interaction with our office has been an awesome experience. We strive hard to exceed the expectation of our customers. Thank you for your recommendations, we have a great referral program! Jamesetta Porter State Farm Agency "
Profile photo of Wendy Wilkinson

Wendy Wilkinson

May 29, 2025

5  out of  5
rating by Wendy Wilkinson
"Nilija works very good with people and is always very helpful....and so is the whole office love those ladies Great job..."
We responded:
"Wendy, thank you for your 5-star review! It has been a pleasure to work with you over the years, your business and loyalty is appreciated! Jamesetta Porter State Farm Agency, your good neighbor!"